Priceline - Hotel, Car, Flight App Reviews

175 add

Works good

The app works good and the express deals are great.

Beware Express Deal ratings!

The website works fine. Its the content Im unhappy with. The star ratings system seems to be getting worse and worse. They have misrepresented a 3 1/2 star hotel, when it is a 2 1/2 star at best. Unless Customer Service is better, I will not edit this review.

Easy app. Good deals.

Great app. Super easy to use. Always able to find a deal.

BAD DATE PROBLEM

As an iOS app developer, Im appalled at the bug in the app that preserves the wrong reservation date when starting a new search. Even though the app uses your "current location", if you dont pay attention it also reuses the last search date. This can result in booking a room for the wrong date (and non refundable!) User beware! Expedia app probably where Ill be staying.

Great app to have!

Has saved me lots of money on hotel bookings!!

Cant beat it!

Priceline has always been for me the easiest most convienient site for hotels and flights there is. Ive used most of the other competing sites and they never really keep the standard that Priceline sets. Not everything has been perfect, but when Ive had issues with hotels in the past Priceline has always rectified them. 9 times out of 10 they have the best rates as well!!!!

Great

But no contact info. Im trying to cancel a hotel and cannot find a contact number in app to do so.

Bad update

Sort & filter isnt working and I cant see recommendations in the express deals Had to use desktop

Could have ended badly @3:00am

I am a long time user of Priceline. Overall its the best my money is gonna buy! I use ALOT I have found even when its my mistake Im asking them to fix, when I call and I am nice while asking for what I need, I usually get what Im asking for. Ive found their star level is pretty accurate. Their customer service has always made it right. Good job Priceline!

Was good

Works well if booked from phone. But when booked from computer reservation does not show up. Customer service chat totally useless.

Can Not Be Trusted

Got room with this app the photo of the room did match the actual room. Priceline did not offer any any credit and would not change the photo on the app.

Missing a lot of hotels

It was much easier to find and compare hotels using a web browser and search engine. Looking at the map view in this app only showed one hotel, when there are about 10 in the place I wanted to visit.

Not a 3 1/2 star hotel

We were expecting more from a hotel rated at 3 1/2 stars. Available parking was difficult to find and a walk to the elevator that takes you to the lobby. The valet parking was full also. Our room smelled funny, paint chipping, and was poorly vacuumed. This was our first time using the name your price option, and we wont do it again. I dont trust the rating system!

No cancellation policy

Been using Priceline for years, and its always been good to me... Went to book a hotel after midnight last night and realized it booked for the next day. Had to book another hotel for that night and called customer service the next day. After an hour on hold and 3 different representatives I finally got refunded after fighting tooth and nail. Ill be booking elsewhere

Not social

Dont care about peoples well being

Our extended stay!

We didnt expect to be checking into a hotel but a problem with our new home made it unavoidable. Thankfully price line had a very affordable rate and the extended stay staff where we stayed were just amazing! Its very clean, comfortable and the staff is again amazing, the nicest most accommodating bunch Ive ever had the totally unwanted but definitely the pleasure of meeting! I will stay here again, its convenient to get to and close to dining of every sort! The room was so nice and had a kitchenette with nice appliances but so I was able to prepare some small meals and have some of the conveniences of home. Even though our stay was unexpected we feel choosing priceline.com and extended stay was the reason it wasnt a difficult time. Again thank you to the staff at extended stay, their pleasure to have us and ours to have been there!

Awesome

Very good deals but huge limitations on modifications

App is fine. Priceline is horrible

Warning do not use Priceline. They are very dishonest. Extremely dishonest. I was on the phone with them for over 45 min and I screen shoot a pic many times of getting a lower price but they refused to find it. They said they could not see it online

Non functional

Its great for checking hotels and flight times, but the app wont take credit cards. Claims they are all invalid. Have to switch to the desktop site to actually order. Which makes the app next to useless.

Express Deal is Scam

The express deal not matching your selection of the star level with the hotel star level. Expect 1 star level hotel even if you chosed 5 star. !!!!!!

  • send link to app